Business Profile. This was my first time buying glasses online. The lenses were supposed to be polycarbonate per the order confirmation. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 38 of 573 in Medical Supplies and Equipment category. Have told everyone about you guys!!! Eyebuydirect is amazing, their customer service is second to none. Location of This Business7315 Wisconsin Avenue, Suite 420E, Bethesda, MD 20814Email this Business, Headquarters2801 S Ih 35 Ste 170, Austin, TX 78741-5516, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Positive EyeBuyDirect Reviews on BBB. Terrible Customer Service. BBB Business Profiles are subject to change at any time. BBB reports on known marketplace practices. I fell and one of the lenses shattered. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's…, International Association of Better Business Bureaus. Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. Easy to navigate site but lots of hidden fees. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It said ‘Thats ok you can use the code MS15 for 15% off’. Average of 323 Customer Reviews EyeBuyDirect Reviews ( 4 Reviews ) Website: www.EyeBuyDirect.com . I’ll be interested in seeing if these negative reviews live, or get suppressed. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. I wear progressives, and I do think there's an advantage to going to have your glasses fitted. Access the headquarters listing for EyeBuyDirect, Inc. At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates EyeBuyDirect.com, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. Sort Reviews By: Nestor H. 1 Review . © 2021 Trustpilot, Inc. All rights reserved. Do you agree with Eyebuydirect’s star rating? About EyeBuyDirect. Do you agree with Eyebuydirect’s star rating? The overall rating of the company is 2.7 and consumers are mostly neutral.. The frames are great and have held up well, the lenses have been great. The prescription doesn't seem to save the progressive ADD numbers. Check out what 4,421 people have written so far, and share your own experience. Always great quality and sturdy. 83 ‘GlassesUSA.com’ Reviews. Had trouble yesterday downloading photo but no problem today. Access the headquarters listing for EyeBuyDirect, Inc. here. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. As a matter of policy, BBB does not endorse any product, service or business. If what you really wanted was the review with the pics, no need to fear. eyebuydirect has always been my favorite place to get glasses, super easy to navigate and very affordable. It’s tidy and it works, but getting from point A to point Buy is a rocky road. I recommend you to everyone who comments on my glasses out in public. Thx. Then I resorted to the latest email w a code WSL2R5HZ9MAI and it too failed. Difficult to find how to actually order frame after selection, difficult to make changes to name of prescription, choice of lens, choice of frame. Do you agree with Eyebuydirect’s star rating? Recent recommendations regarding this business are as follows: "Do not buy from this company. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. Easy to use site with a wide variety of frame choices. Annoyed they have a lot of hidden fees and try to upcharge on shipping on every page in checkout. I work as a client services representative and am very picky with these things and have had nothing but great experiences with eyebuydirect. Thanks, Only the latest review will count in the company's TrustScore. Looking for more information? Eyewear, Write a Review. See BBB rating, reviews, complaints, request a quote & more. Better Business Bureau ... EyeBuyDirect, Inc. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. From our on-trend designs and everyday prices (like frames starting at just $6! Final Thoughts on this EyeBuyDirect Review. Frames Direct has a consumer rating of 1.94 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. EyeBuyDirect is an online shop for cheap glasses. Since 2006, this retailer has offered affordable in-house eyeglasses. Looking forward to your new 2 day shipping!!! EZ PZ, Great selection of styles and price! Have ordered many pairs of glasses and never disappointed. | Read 21-40 Reviews out of 9,552 Check out EyeBuyDirect here: www.eyebuydirect.com Use my code SOFIE20 to get 20% off your frames! I’m very happy with my EyeBuyDirect purchases. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Definitely recommend!! All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. See BBB rating, reviews, complaints, & more. excellent service from production and customer service. I definitely recommend... just remember, if you wear progressives, it may take a little time to get used to them. I highly recommend EYEBUYDIRECT to anyone that wants good glasses at a good price. December 15, 2020. Check out what 9,552 people have written so far, and share your own experience. 49,106 reviews for EyeBuyDirect.com, rated 4.44 stars. Luckily there's so many styles. Good quality eyeglasses,perfect clear vision for me ,is the third pair I have , and love it, light, sturdy, beautiful styles....easy to navigate in the website and delivery fast and secure. Many positive EyeBuyDirect reviews on Better Business Bureau highlight great communication, speedy delivery, and drastically low prices as the best features of ordering discount eyeglasses online. BBB accredited since 2/26/2010. Do you want to buy glasses from EyeBuyDirect? Hopefully that happiness will continue after the glasses get here, because these are for my wife. I have to re-enter that every time. Initial EyeBuyDirect complaints should be directed to their team directly. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. I've filed a complaint with BBB and Payne has been less than truthful in its response. I will definitely be buying from them again this year. I have been getting my glasses from here for over 2 years now. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB accredited since 8/11/2014. Deals; Very frustrating website. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. By Aline Peres Martins. the one time I had to use the warranty they were very helpful. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. | Read 81-100 Reviews out of 4,421 I've bought from Zenni before. Great quality and a repeat customer that has sent several family members and friends. The financing options is a big lie. Except, EyeBuyDirect is the real deal. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Jury still out on the glasses themselves, but the ordering process was good. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. BBB Business Profiles may not be reproduced for sales or promotional purposes. When the glasses get here we will write another review and submit it. EyeBuyDirect has a consumer rating of 4.7 stars from 124,746 reviews indicating that most customers are generally satisfied with their purchases. The overall rating of the company is 2.7 and consumers are mostly neutral.. Such an easy site to get glasses. But any time one didn’t work out or I had a question about my order the customer service representatives got back to me super fast and were amazingly helpful. Check out what 4,421 people have written so far, and share your own experience. Eyeglass Suppliers in Austin, TX. They have gone above and beyond for me even when I wasn’t asking them too. 9.9 Overall Score. Eyeglass Suppliers in Bethesda, MD. However, with a little time, I have gotten used to them. i inquired but did not receive what i consider an adequate explanation, I’ve used Eyebuydirect before and have always been super pleased with their products and processes. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. Read real customer ratings and reviews or write your own. Turns out they were not. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. Trust me, I just ordered my eighth pair. See BBB rating, reviews, complaints, & more. Read more. 5 EyeBuyDirect reviews. Prices are great as well. BBB Business Profiles generally cover a three-year reporting period. BBB remains operational and focused on serving our business community. Eyebuydirect, we CAN handle the truth. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. eyebuydirect has always been my… go to place for eyeglasses. My first order I ordered two frames and entered my prescription incorrectly on my second frame and before they completed my order they reached out to confirm the prescription. Business Profile Eyebuydirect Overview. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 179 reviews.. Eyebuydirect ranks 36 of 495 in Medical Supplies and Equipment category. Since 2006, this retailer has offered affordable in-house eyeglasses. Very easy and efficient to use this website. A free inside look at company reviews and salaries posted anonymously by employees. Very excited to get my prescription sunglasses . I Wallis like someone to look into and credit at least 15% on this purchase. A good friend of mine recommended this to me. This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. Eyebuydirect Reviews and Complaints @ Pissed Consumer Page 2 i wanted to get frames that I had before but was not able to because of my prescription. Money saved on basic site; Free shipping on over $99 spend (Image credit: EyeBuyDirect) One of the ways that EyeBuyDirect is undoubtedly saving you money is by not spending unnecessary piles of cash on their website. Cant wait my dUghter lost her glasses and needs them asap!Love your glasses! Get Accredited Business Login Scam Tracker. Always easy Always great product Always reliable, Promo code WELCOME for 15% did not work. No way to just re-order last pair with updated prescription.Try on option is good, prices are pretty good, delivery time if accurate is very good. Optical Equipment in Novato, CA. the price is always reasonable and great selection. Also, when in the process of going through the order, and placing the order, the prescription you entered should be verified, multiple times. Lots of selections and really cheap! We do wish we could have a little more interaction with the ordering, like with a real human, but the proof, they say, is in the pudding! For now, it looks good and we are happy. It comes right after some EyeBuyDirect details! The overall rating of the company is 2.7 and consumers are mostly neutral.. BBB remains operational and focused on serving our business community. | Read 101-120 Reviews out of 4,421 My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. #1 EyeBuyDirect chevron_right. I entered it and it too did not work. Get Accredited Login Welcome to BBB Northwest + Pacific. But, I found the frames I've always wanted right here. EBD’s online optical store is a far easier (and much less soul-sucking) task … See BBB rating, reviews, complaints, request a quote & more. Eyebuydirect Overview. , because these are for my wife, BBB does not endorse any product, service business. The Cottage and Olii products $ 10 off here or use this code: IFAHF553BG ResellerRatings.com Accredited. Submit it initial EyeBuyDirect complaints should be directed to their team directly in the company is or. Business community starting at just $ 6 see BBB rating, reviews and/or responses on this Website to affirm the... 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